Shipping
Shipping Policy
Welcome to our site, where we strive to provide exceptional service and a seamless shopping experience. Our shipping policy is designed to be straightforward and transparent, ensuring you receive your purchases quickly and without hassle.
UK Stock Availability
All items listed on our website are held in stock within the UK. This means faster dispatch times and quicker delivery for you, helping to ensure that your order reaches you as promptly as possible.
Free Shipping on All Items
We are pleased to offer free shipping on all items, with no minimum purchase required. We believe in providing our customers with a transparent pricing model, free from unexpected fees, so the price you see is the price you pay.
48-Hour Delivery Schedule
We understand that when you make a purchase, you’re looking forward to receiving your items quickly. That’s why we offer a 48-hour delivery service for all orders. Here’s what you can expect:
- Order Processing: Orders placed on weekdays (Monday through Friday) are processed and shipped within 24 hours.
- Delivery Times: After dispatch, your order should arrive within the next 48 hours. Please note that this timeframe excludes weekends and UK bank holidays, as our couriers do not operate on these days.
Exclusions and Considerations
While we strive to maintain consistent delivery times, occasionally, delays can occur due to factors beyond our control, such as severe weather, postal/carrier delays, logistics, or unexpected increase in demand. We appreciate your patience and understanding in these instances.
Order Tracking
Once your order is shipped, you will receive a tracking number via email. You can use this number to track your parcel’s progress directly on the courier’s website. This service allows you to monitor your order’s journey and estimate a delivery time.
Contact Us
If you have any questions about your order’s shipping status, our shipping policy, or if you need assistance with another query, please do not hesitate to contact our customer service team. We are here to help and ensure your shopping experience is as smooth and enjoyable as possible.